How can I make the reservation?
You make a reservation on our website. If you want a pre-booking you can send us an e-mail and we will confirm your booking along with a quote thru e-mail, text message (SMS) or by phone. You can do your booking 7/24.
Phone: 00 90 537 343 80 56 – 00 90 535 528 13 49

Do you require a deposit to rent a vehicle?
Yes, we require a deposit when renting our vehicles.

What documents do I need to rent a vehicle?
You need to show your driver’s license to rent a vehicle.

What if I am delayed from my rental?
If we are notified beforehand, ¼ of the daily price would be charged for 3 hours delay, ½ of the daily price is charged for 6 hours and a full day rental price would be charged for 10 hours and more delay.

How can I pay the rental fee?
You can pay the rental fee with valid credit card or through Paypal. We accept Mastercard, Visa and Eurocard.

What is the minimum age to rent a vehicle?
The age limit to rent a vehicle is 21 years old.

How Can I get the car?
You can come to our office with your booking confirmation. If you want the car to be delivered to the Airport, we will meet you at the meeting point outside the Terminal with your written name on Paradise Rent A Car board. We also deliver your car in car parking area at the Airport.

How Can I get my invoice?
After the completion of the rental your contract is closed. Your invoice will be organized within seven working days and will be delivered to your address by mail or by post. If you want your invoice to be delivered to a different address, please make sure you let our booking supervisor know.

How can I cancel my booking?
If you want to cancel your booking, you can inform us 1 day before without any charges.

How Can I change the vehicle?
You can change your vehicle by informing us 3 days in advance.

Is it possible to rent a car with driver or a guide?
Yes. Rentals with driver or a guide is possible.

Can I extend the rental period?
If you want to extend your rental period, please let us know 1 day before your rental contract expire.

How can I view the confirmation of my booking?
You will recieve an email from us confirming your reservation details.

Can I pay the rental upon arrival?
Yes, while booking from our website please choose option “Cash At Arrival” section and confirm your booking.

Can I reserve a specific car model?
Yes, please let us know before you make booking.

Do you charge extra money to have another person listed as a driver?
Yes, from booking on our page after selecting your car type you will see our EXTRAS like ( Additional Driver, Navigation etc).

Thank you for booking your car with Paradise Rent A Car!